Service Detail
BIMlize Support
Based on Autodesk's top-tier technical support capabilities in Korea, we promptly resolve all technical issues arising during software operation and ensure an optimal digital environment.
Service Overview
BIMlize Support Service is a comprehensive support service that provides full technical support, training programs, and customer consultation to help customers make the most of BIMlize solutions. Its goal is to promptly resolve customer needs and issues and assist in the effective application of solutions. Various services can be configured in consultation with our sales team.
We also operate the BIMlize Service Platform, a service platform for KCIM customers.
Key Deliverables
Major Technical Issue Resolution Manual and FAQ
Major Technical Issue Resolution Manual and FAQ
Regular tech newsletter and webinar invitations
Customer Value
Minimizing business downtime due to technical issues and ensuring continuity
Relieve the burden of complex license management and optimize IT operating costs
Increased software utilization and rapid application of the latest features to the field
Preventing data loss and ensuring system stability